Refund Policy

30-Day Return Policy

You have 30 days after receiving your item to request a return.

Return Eligibility

• Item must be in the same condition you received it: unworn, unused, with tags, and in original packaging.
• Include the receipt or proof of purchase.

How to Start a Return

• Contact us at customercare@salonabichonaindia.com
• Send returns to: G1-1282 , SITAPURA INDSUTRIAL AREA,RICO, JAIPUR
• We will provide a return shipping label and instructions. Items sent without a return request will not be accepted.

For any return questions, contact us at customercare@salonabichonaindia.com

Damages and Issues

Inspect your order upon reception. Contact us immediately if the item is defective, damaged, or incorrect so we can resolve the issue.

Non-Returnable Items

• Perishable goods (food, flowers, plants)
• Custom products (special orders, personalized items)
• Personal care goods (beauty products)
• Hazardous materials, flammable liquids, gases
• Sale items or gift cards

Exchanges

Return the item you have. Once accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period

EU customers can return items within 14 days for any reason. Items must be in the same condition you received them: unworn, unused, with tags, and in original packaging. Include the receipt or proof of purchase.

Refunds

We’ll notify you once we’ve received and inspected your return. If approved, you'll be refunded on your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at customercare@salonabichonaindia.com